Job Title: Process Associate - US Mortgage - Loan Processing (Night Shift)
Company Name: iCall India Ltd.
Location: Ahmedabad
Reports to: Team leader
RESPONSIBILITIES
· Resolve customer problems efficiently and profitably for all products/services.
· Ensure that customer requirements are met in one call.
· Manage and convince the customer to buy the product/services.
· Meet the customers needs and provide customer satisfaction.
WORK EXPERIENCE & OTHER ABILITIES REQUIRED:
· Experience in a voice based process would be preferred.
· Excellent customer service skills with good voice and listening comprehension
· Fluent in English and Hindi.
· Must be disciplined, influencing and a team player
· Any graduate, ITI/Diploma/Engineering background from Mechanical / Electrical would be preferable
· Ready to work in 9.30 AM – 6.30 PM
· Age: Above 18 yrs
· Gender : Male / Female
Please come for interview between 11am – 8pm or send your resume to Nitin.pathak@icallindia.net , Kiran.recruit@icallindia.net
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