Careerbuilder India

Tuesday, March 8, 2011

Quality Associate for iCall India Ltd

Job Title: Quality Associate  (Night Shift)
Company Name: iCall India Ltd.

Location: Ahmedabad
Reports to: Team leader

RESPONSIBILITIES

·         Barging calls of the employees.
·         Giving feedbacks to the employees of their call.
·         Meet targets for both quantity and quality.
·         Generating weekly reports.

WORK EXPERIENCE & OTHER ABILITIES REQUIRED:

·         Excellent command over written & spoken English and should be able to communicate in a convincing manner.
·         Should possess analytical and problem solving skills.
·         Good knowledge of MS Excel and MS office.
·         Should be good with process documentation and process audit.
·         Should be graduate and experience in Quality Assurance will be preferred.
·         Must be disciplined, influencing and a team player
·         Ability to work in Night Shifts
·         Age: Above 18 yrs
·         Gender : Male / Female
                 
Please come for interview between 11am – 8pm or send your resume to Nitin.pathak@icallindia.net , Kiran.recruit@icallindia.net

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